About Us > Terms and Conditions
Terms & Conditions
All sales are subject to the following terms and conditions:
- Customer Acknowledgment
- All Sales Made In New South Wales
- Purchase Price
- Shipping Terms
- Vendor License Agreements
- Limited Manufacturer’s Warranty
- Limitation Of Liability
- Exclusive Agreement
- Warranty Information
- Errors and Omissions
The Customer agrees that any dispute with Intercad arising out of the Customer’s purchase from Intercad shall be brought by the Customer exclusively in the state or federal courts situated in the State of New South Wales; and the Customer hereby agrees that such venue is appropriate and that Intercad’s agreement to sell and deliver products to the Customer is dependent on this provision.
3. Purchase Price.
(a) Prices are listed in Intercad’s catalogs and Web site, and are subject to change without notice. Prices for certain governmental, corporate, and institutional customers may be set forth in a bid or other written agreement between the parties.
(b) Payment is due before shipment, unless credit terms have been arranged in advance with Intercad’s Credit Department. In such case, payment terms shall be as set forth in the credit agreement.
(c) All prices are subject to GST for sales made to Australian residents.
4. Shipping Terms.
Shipping terms are: F.O.B. Sydney. Intercad will arrange payment for shipping with the carrier, but such costs are the responsibility of Customer. Risk of loss is upon Customer once Intercad delivers the Product to the carrier. Delivery times are estimates only and Intercad shall not be liable for delays.
Products sold by Intercad, including equipment and software, may be exported from Australia only in accordance with the Export Administration Regulations. Diversion contrary to Australia law is prohibited. Customer warrants and represents that it is eligible to receive Products under Australian law and agrees to abide by any export or re-export restrictions imposed by the manufacturer or publisher.
(b) Intercad does not warrant the performance or integrity of any Product, but merely passes through to the Customer whatever end-user warranty the manufacturers or software publishers provide with their respective Products.
(c) INTERCAD DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED BY LAW, INCLUDING MERCHANTABILITY AND USE FOR A PARTICULAR PURPOSE.
8. LIMITATION OF LIABILITY.
IN NO EVENT SHALL INTERCAD BE LIABLE FOR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFIT OR OPPORTUNITY. CUSTOMER’S SOLE AND EXCLUSIVE REMEDY IS STATED IN THE MANUFACTURER’S OR PUBLISHER’S END USER WARRANTY ACCOMPANYING THE PRODUCT. IN NO EVENT SHALL INTERCAD’S LIABILITY EXCEED THE REPAIR, REPLACEMENT OR COST OF THE SPECIFIC PRODUCT PURCHASED FROM INTERCAD. SOME STATES MAY NOT RECOGNIZE A DISCLAIMER OR LIMITATION OF WARRANTIES AND/OR LIMITATION OF LIABILITY SO THE ABOVE DISCLAIMERS MAY NOT APPLY. CUSTOMER MAY ALSO HAVE DIFFERENT AND/OR ADDITIONAL RIGHTS AND REMEDIES THAT VARY FROM STATE TO STATE.
Returns of Products are subject to Intercad’s current return policies, which are set forth in the catalogs, Web site, and shipping statement, subject to any additional or lesser return rights adopted by the manufacturer or publisher. Read Returns Policy bellow.
10. Exclusive Agreement.
These Terms of Sale represent the complete and final agreement between the Customer and Intercad for the matters set forth herein, and shall be supplemented only by the prices, quantity, and descriptions set forth in Intercad’s invoice for the relevant sale. Terms contained in Customers’ purchase orders, offers to buy, terms and conditions, and the like shall have no effect.
(b) In the event any section or portion of a section of these Terms of Sale are deemed unlawful or unenforceable, that section or portion of a section shall be stricken from the Terms of Sale, and the remaining terms shall continue in full force and effect.
(c) Intercad shall not be responsible for damages or delays resulting from Acts of God, and from other actions, both governmental and otherwise, including but not limited to war, riot, seizure, and embargo.
(d)These Terms of Sale may be modified from time to time by Intercad without notice, and are current as of the date of the then current catalog or Web site. Please refer to the current catalog or Web site.
All returns must be authorized by Intercad within 30 days of the invoice date. Within thirty (30) days of purchase, we will replace or repair, at our sole discretion, any product that is deemed defective. After 30 days, the manufacturer’s warranty process must be followed.
Please Note: Due to manufacturer’s restrictions, goods are returnable in the first 30 days for repair only. Products are not returnable for credit or exchange.
All non-defective returns authorized by Intercad are subject to a 15% restocking fee, and must be returned within 30 days from date of invoice. Learn more about our Returns Policy bellow.
Prior to shipping your return, please call 1800 633 701 to get a Return Merchandise Authorization (RMA) number. Items must be returned within 5 days after receiving your RMA and must be packed in the original, unmarked packaging with manuals, software manufacturer documents and registration card intact. Please write your RMA number on the outside of the package and mail your shipment to:
Intercad Pty. Ltd..
Attn: RMA # <= Enter Your RMA# Here
Unit 3, 10 Rodborough Road
Frenchs Forest NSW. 2086
You are entitled to the manufacturer’s limited express warranty, if any that accompanies the product. Intercad makes no additional or independent warranty. All other warranties, express or implied, including the warranties of merchantability and fitness for a particular purpose are disclaimed. Intercad shall under no circumstances be liable for special, incidental, or consequential damages including loss of profit, even if it has been advised of the possibility of such damages; the maximum liability for all direct damages, if any, arising out of any action shall be limited to an amount not to exceed the purchase price of the product.
Errors and Omissions
Intercad makes every effort to ensure the accuracy of the information published in our catalogs and on our Web site(s). However, the documents and graphics published on this site may contain technical inaccuracies or typographical errors. Intercad makes no representations about the suitability of the information and graphics presented on this site. All such documents and graphics are provided “as is” without warranty of any kind.
If an error is made and a product is listed at an incorrect price, Intercad shall maintain the right to refuse or cancel any orders placed at the incorrect price. If the order has been confirmed and charged to your credit card, Intercad shall immediately issue a credit in the amount of the incorrect price.
Note: We do not guarantee prices of our products listed on other Web sites or price engines.
The Intercad “SolidWorks Professional Development Program” voucher entitles the bearer to a 25% discount off SolidWorks Advanced training when ordered and paid for within 90 days of completion of SolidWorks Essentials. Vouchers are valid for 1 year from date of issue. Not to be used in conjunction with any other offer.